Bb1webs, more kudos for your input and support!

The most important facts and problems are listed in the following text.I will remove all personal information from the writings below to protect my privacy. (lol... NOT!?)

My message to Mr. Torres @ BetCris:

"(...) On the 17th of February (2007) this year I have had a balance of over 30,000 US Dollars in my account. My next login was on May 12th (2007), which is where I realized that my balance decreased to only approx. US$10.000. I immediately contacted your operation and changed my password. I was also asked to send my documents to Alexander M., Customer Service Supervisor. After he received the email I was told that my account had been locked, no further changes would be possible and that I should contact BetCris the next day, to get this matter solved.

When I logged into my account the next day, I shockingly saw that again someone placed bets in my account! I contacted Alex again, asking how it is possible that my new information was given out another time, and even during this phone call the cheater managed to log into my locked (???) account!

Alexander had no idea how this was possible, as he apparently left multiple notes in my account that “no changes should be allowed in my account”. Alex however said that he had tracked down the person that accessed it, along with IP address, phone number, etc."

This is a listing of everything BetCris messed up with:

"1. The ID I sent you (BetCris) was issued on the 11th of May, just the day before this matter occured, was only valid until the 15th of May. Absolutely nobody could possess my current and valid ID, so how is it possible that you claim to have had “2 people sending me identification for the same account”?

2. My account was announced to have been “locked” by Alex (customer service rep) until this matter will be cleared.

Please comment on how it can be possible for anyone to call in, unlock my account, place wagers and receive my password- while my account is locked? And to complete it all - while I am on the phone with your supervisor? -Plus get my information multiple times?

3. Not a cent of the money in my account could be cashed out or transferred anywhere before I fulfilled wagering requirements of over US$200.000.

I am completely aware of this term and you pointed it out yourself.

I am a serious player who plays by the rules, but -

How was it possible to transfer any amount to Rio Sportsbook from your side, if I still had to fulfil such wagering?

4. I do not have an account at Rio Sportsbook.

How could the money be transferred to an account which is not mine, <name removed<?? Until this happened I had no idea who Rio was! And how could I possibly initiate a transfer when I had not been logged into my account for way over a month due to personal reasons?

Please contact the Rio Sportsbook for an investigation on the person who collected the money he or she was not entitled to. Not a single cent of these funds came anywhere near me!

5. Your supervisor Alex informed me that your company would be in the posession of private details of this person, such as telephone number, email, etc.

Please let me know if this person is still able to access my account now, as I do not even know what my "current balance" is? (...)"