Gambling guide assistance

Ask the gambling guide for assistance. The record of correspondence between you and the support agent will show the casino was obviously in the wrong and just running off an otherwise perfectly good player. They would not only stop promoting the casino but the word would spread quickly amongst the rest of us gambling guides and casino portal owners. The casinos know all this and nothing makes them stop and re-think an approach more than pressure from the people who represent 1000s and 1000s of future players.

And if you can't remember what gambling guide for assistance you used when you signed up for that casino there's always me. I probably have as good or better chance than anybody else besides that guide whom you signed up under ... to getting satisfaction for your problem. My email is available on all my sites in easy to find spots. Usually at the bottom or top of the page. Contact me and I'll try to help.

For those that have chosen their casino through my sites they gain an insurance found nowhere else and even better provided by an entity not dependent on the financial status of the casino. You'll get a backer that represents thousands of players with a financial interest in you being treated right by the casino he recommended to you. And they had better treat you right because no casino in its right mind would risk losing all those current and future players just to cheat one person.

this is part 3: Gambling Guide assistance part 2: casino support agent part 1: dealing with casino support

It has worked pretty good for players signed through my sites for the last 8 years anyhow. Only twice have I ever had players contact me with problems that were beyond my fixing and I paid them both although one was later paid by the casino.

To sum up the most important thing you should take from this article is "to be nice".  At all times, through all the bullshit and what you may consider injustice. You must stay cordial in order to keep the door open for negotiation. And that is often times what is involved when dealing with online casinos is negotiation. Nothing is in stone with these places until the player gives them reason to shut the books on that account. The only way that happens is if you cuss them out.

98% of the time if the casino says the player was in the wrong they are correct. That however includes the times the player lost their temper and cussed out the support agent. Nobody, not even your gambling guide bothers to look one word further in your correspondence with casino support once they see profanity come out from the player's side of the fence. You could have in the next paragraph given the recipe for eternal life and I'd still die when my time is up because I'd never have read that recipe. Profanity is a "go directly to jail" card. There is no sense wasting time on something that has already been put to rest due to policy.