Casino
dispute
Here's a casino dispute as a perfect example
of why (myself and other gambling guides) play such an important part in whether or not players get treated
fairly. *please understand this is a series of letters of which some got
rather long and therefore I have edited out all information which might
give away the writer's ID, as well as a few choice words she
had for the other party involved in this casino
dispute.
__________________________
Casino dispute #1
This is a pristine example casino dispute of what
to expect if you're playing somewhere that is unscrupulous, although I'd
surely not have expected such a hassle over such a small amount of
money. Most casinos that pull this kind of stuff, do it only when there
is a considerable sum of money involved. Clearly that is not the case in
this matter.
quote:
I
read your article and I realized the online casino I've been playing was
perhaps a cheating one all along. I've always suspect how come the odds of
winning is so low there. And when I had enough I finally want to withdraw
the rest of my money. I put in a request a week already and yet they still
haven't send me anythinig,
I
check on the status on my cheque, they request a gazillion documents from
me which I still fax over to them, then they make up excuses such as
my documents are not clear so
they can't process it. Do you have any suggestion as to what else can I
do? Can I report them as a cheater casino? By the way, that casino is
called GoldenPalace.com another sister site is Grandonline casino. Do you
happen to have a list of accredited casino I can go to? Your help is
greatly appreciated. Thank god there is someone like you around to track
all these cheaters. Very frustrated player,
Tiffany
unquote:
A Happy Ending. Casino dispute resolved!
quote:
Hi Steve,
Once again, sorry for the late reply, I'm in the
middle of moving so I couldn't have time to check
mail lately. However, I really want to thank you for
your help. I just got my check in the mail, wow that
was quick, I checked my email and they just emailed
me a confirmation not too long ago, and then boom I
got my check, what a fast service now huh? :)
I'd love to keep in touch with you, and for sure
you're the first one on my mind if I do go play on
any casinos, I'd go through your
website and let you know.
Cheers, I'll be contacting you again shortly, keep
in touch.
Once again, thank you so much for your help Steve...
Tiff
unquote:
The
conclusion of Tiffany's casino
dispute about getting
paid was a pleasant one. I was able to contact
someone from GP and able to not only get her cleared
for payment, but they also comped her $150.
Above is her last letter to me.
Golden Palace was
actually one of the easier places to get to pay a player because they
are one of the networks that hang out at the casino affiliate forums
where I am a senior member. None of these places like
bad publicity and especially in front of 100s of webmasters that
represent 1,000s and 1,000s of players. Some player forum owners
would like the public to think their forums have great
impact on influencing casinos about policy etc, the truth is that player
complaints are a dime a dozen due to sore losers who just are trying to
bash the casino where they lost. Any
savvy online gambler knows this and they actually give very little
credibility to anybody not having a history of honesty amongst their
community when it comes to player's making claims. However affiliate
webmasters are a different story because if one of us has a problem with
a casino you can bet several if not hundreds will also know about it.
Whether they choose to do something about it is another story but there
will always be a reputable group that thinks of their players before
their pocketbooks and those will take down any listings to questionable
online casinos.
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